You have a system folder on the Exchange server that contains one Organizational Forms Library for each language in a multilingual deployment.
You have an account with client permissions for administering Organizational Forms Library.
You have completed either of the following:
Configured the avayamsg A or CNAME record in DNS. For more information, see DNS record.
Replace VoiceMessagingFormFilename with the appropriate filename. See Supported languages for a list of file names.
For Outlook 2010, you must navigate to.
If you have a multilingual deployment, ensure that the language for Organizational Forms Library and the voice message form match.
If the library already contains a version of this voice message form, the system displays a confirmation dialog box.
To replace the existing form with this version, click Yes.
If you are deploying multiple languages, repeat Step 8 through Step 14 for each language form.
When a user opens a voice message, the appropriate voice messaging form downloads automatically.