New Critical Java Security Updates have been issued on Oracle's Critical Patch Updates and Security Alerts website. Specific updates or alerts pertaining to this advisory are described below. The Oracle Advisory covering content outlined in this Avaya Security Advisory may be found in Oracle's Java Critical Patch Update Advisory - June 2011 and contains the following security issues:
Some Avaya system products are delivered with the Java Standard Edition (SE) platform. Actions to be taken on these products are described below.
|Product:||Affected Version(s):||Risk Level:||Actions:|
|Avaya Aura® Application Enablement Services||5.2.x, 6.1.x||Low||Upgrade to Application Enablement Services 6.2 or later.|
|Avaya Aura® Application Server 5300:
||2.0.x||Low||Upgrade to 3.0 or later.|
|Avaya Aura® Communication Manager||4.0.x, 5.x||Low||Upgrade to Communication Manager 6.0 or later.|
|Avaya IP Office Application Server||6.x, 7.0||Low||Upgrade to IP Office Application Server 8.0 or later.|
|Avaya IQ||5.2 thru 5.2.5||Low||Upgrade to 5.2.6 and install Patch 2 or later.|
|Avaya IR||3.0, 4.0||Low||Upgrade to IR 4.0 SP6 or later and install the latest Oracle Solaris patch cluster from http://support.avaya.com.|
|Avaya Messaging Application Server||5.2.0 thru 5.2.14||Low||Upgrade to 5.2.15 or later.|
|Avaya Meeting Exchange||5.2 SP2 or earlier||Low||Upgrade to 5.2.3 or later.|
|Avaya Aura® Presence Services||6.0, 6.1||Low||Upgrade to 6.2 or later.|
|Avaya Proactive Contact||4.x, 5.0||Low||Upgrade to 5.1 or later.|
|Avaya Aura® Session Manager||1.1, 5.2, 6.0 thru 6.2||Low||Upgrade to 6.3 or later.|
|Avaya Aura® SIP Enablement Services||4.0.x, 5.x||Low||See recommended actions below. This advisory will not be addressed as no further releases are planned.|
|Avaya Aura® System Manager||5.2.x, 6.0 thru 6.2||Low||Upgrade to 6.3 or later.|
|Avaya Aura® Communication Manager Utility Services||6.0, 6.1||Low||Upgrade to 188.8.131.52.8 or later.|
|Avaya Voice Portal||4.x, 5.0, 5.1, 5.1 SP1||Low||Upgrade to Avaya Enterprise Linux for Voice Portal 5.1 SP2 and Voice Portal 5.1 SP2 or later.|
Avaya strongly recommends that customers follow networking and security best practices by implementing firewalls, ACLs, physical security or other appropriate access restrictions. Though Avaya believes such restrictions should always be in place, risk to Avaya products and the surrounding network from this potential vulnerability may be mitigated by ensuring these practices are implemented until such time as an Avaya provided product update or the recommended Avaya action is applied. Further restrictions as deemed necessary based on the customer's security policies may be required during this interim period, but customers should not modify the System Product operating system or application unless the change is approved by Avaya. Making changes that are not approved may void the Avaya product service contract.
When determining risk, Avaya takes into account many factors as outlined by Avaya's Security Vulnerability Classification Policy. The following table describes factors that mitigate the risk of specific vulnerabilities for affected Avaya products:
|These are a Low risk for all products because the affected subcomponents are not used and only trusted Java applets are executed.|
Additional information may also be available via the Avaya support website and through your Avaya account representative. Please contact your Avaya product support representative, or dial 1-800-242-2121, with any questions.
ALL INFORMATION IS BELIEVED TO BE CORRECT AT THE TIME OF PUBLICATION AND IS PROVIDED "AS IS". AVAYA INC., ON BEHALF ITSELF AND ITS SUBSIDIARIES AND AFFILIATES (HEREINAFTER COLLECTIVELY REFERRED TO AS "AVAYA"), DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND FURTHERMORE, AVAYA MAKES NO REPRESENTATIONS OR WARRANTIES THAT THE STEPS RECOMMENDED WILL ELIMINATE SECURITY OR VIRUS THREATS TO CUSTOMERS' SYSTEMS. IN NO EVENT SHALL AVAYA BE LIABLE FOR ANY DAMAGES WHATSOEVER ARISING OUT OF OR IN CONNECTION WITH THE INFORMATION OR RECOMMENDED ACTIONS PROVIDED HEREIN, INCLUDING DIRECT, INDIRECT, INCIDENTAL, STATUTORY, CONSEQUENTIAL DAMAGES, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF AVAYA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
THE INFORMATION PROVIDED HERE DOES NOT AFFECT THE SUPPORT AGREEMENTS IN PLACE FOR AVAYA PRODUCTS. SUPPORT FOR AVAYA PRODUCTS CONTINUES TO BE EXECUTED AS PER EXISTING AGREEMENTS WITH AVAYA.
V 1.0 - August 19, 2011 - Initial Statement issued.
V 2.0 - September 24, 2012 - Updated actions for Application Enablement Services, Communication Manager, IR, IP Office Application Server, Voice Portal. Removed System Platform since it does not install Oracle Java.
V 3.0 - August 21, 2015 - Updated affected versions and actions for AS5300, IQ, MX, Messaging AS, PC, PS, SM, SMGR and US, and set advisory status to Final.
Send information regarding any discovered security problems with Avaya products to either the contact noted in the product's documentation or firstname.lastname@example.org.
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