glibc security update (RHSA-2012-1208)

Original Release Date: October 22, 2012
Last Revised: October 15, 2013
Number: ASA-2012-432
Risk Level: Medium
Advisory Version: 3.0
Advisory Status: Final

1. Overview:

The glibc packages provide the standard C and standard math libraries used by multiple programs on the system. Without these libraries, the Linux system cannot function properly.

Multiple integer overflow flaws, leading to stack-based buffer overflows, were found in glibc's functions for converting a string to a numeric representation (strtod(), strtof(), and strtold()). If an application used such a function on attacker controlled input, it could cause the application to crash or, potentially, execute arbitrary code. The Common Vulnerabilities and Exposures project (cve.mitre.org) has assigned the name CVE-2012-3480 to this issue.

More information about these vulnerabilities can be found in the security advisory issued by Red Hat:

2. Avaya System Products using a modified version of RHEL6 with affected packages installed:

Product: Affected Version(s): Risk Level: Actions:
Avaya IP Office Server Edition 8.x Medium Upgrade to 9.0 or later.
Avaya Aura® Experience Portal 6.0 including SP1 Low Upgrade to Avaya Enterprise Linux for Experience Portal 6.0 SP2 and Experience Portal 6.0 SP2 or later.

Recommended Actions for System Products:
Avaya strongly recommends that customers follow networking and security best practices by implementing firewalls, ACLs, physical security or other appropriate access restrictions. Though Avaya believes such restrictions should always be in place, risk to Avaya products and the surrounding network from this potential vulnerability may be mitigated by ensuring these practices are implemented until such time as an Avaya provided product update or the recommended Avaya action is applied. Further restrictions as deemed necessary based on the customer's security policies may be required during this interim period, but customers should not modify the System Product operating system or application unless the change is approved by Avaya. Making changes that are not approved may void the Avaya product service contract.

Mitigating Factors:

When determining risk, Avaya takes into account many factors as outlined by Avaya's Security Vulnerability Classification Policy. The following table describes factors that mitigate the risk of specific vulnerabilities for affected Avaya products:

Vulnerability Mitigating Factors
CVE-2012-3480
This issue is a low risk for Experience Portal because exploitation of this vulnerability would require privileged user account access which would not provide additional capability.
This issue is a medium risk for IP Office because exploitation of this vulnerability would require authenticated user interaction to potentially crash a system process or execute code.

3. Avaya Software-Only Products:

Avaya software-only products operate on general-purpose operating systems. Occasionally vulnerabilities may be discovered in the underlying operating system or applications that come with the operating system. These vulnerabilities often do not impact the software-only product directly but may threaten the integrity of the underlying platform.

In the case of this advisory Avaya software-only products are not affected by the vulnerability directly but the underlying Linux platform may be. Customers should determine on which Linux operating system the product was installed and then follow that vendor's guidance.

Product: Actions:
Avaya Aura® Application Enablement Services 4.x/5.x Depending on the Operating System provided by customers, the affected package may be installed on the underlying Operating System supporting the AES application.
CVLAN Depending on the Operating System provided by customers, the affected package may be installed on the underlying Operating System supporting the CVLAN application.
Avaya Aura® Experience Portal Depending on the Operating System provided by customers, the affected package may be installed on the underlying Operating System supporting the EP application.
Avaya Integrated Management Suite (IMS) Depending on the Operating System provided by customers, the affected package may be installed on the underlying Operating System supporting the IMS application.
Avaya Aura® Presence Services Depending on the Operating System provided by customers, the affected package may be installed on the underlying Operating System supporting the PS application.
Avaya Secure Access Link Gateway Depending on the Operating System provided by customers, the affected package may be installed on the underlying Operating System supporting the SAL Gateway application.
Avaya Aura® System Manager 1.0 Depending on the Operating System provided by customers, the affected package may be installed on the underlying Operating System supporting the SMGR application.
Avaya Voice Portal Depending on the Operating System provided by customers, the affected package may be installed on the underlying Operating System supporting the VP application.

Recommended Actions for Software-Only Products:
In the event that the affected package is installed, Avaya recommends that customers follow recommended actions supplied by Red Hat regarding their Enterprise Linux.

4. Additional Information:

Additional information may also be available via the Avaya support website and through your Avaya account representative. Please contact your Avaya product support representative, or dial 1-800-242-2121, with any questions.

5. Disclaimer:

ALL INFORMATION IS BELIEVED TO BE CORRECT AT THE TIME OF PUBLICATION AND IS PROVIDED "AS IS". AVAYA INC., ON BEHALF ITSELF AND ITS SUBSIDIARIES AND AFFILIATES (HEREINAFTER COLLECTIVELY REFERRED TO AS "AVAYA"), DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND FURTHERMORE, AVAYA MAKES NO REPRESENTATIONS OR WARRANTIES THAT THE STEPS RECOMMENDED WILL ELIMINATE SECURITY OR VIRUS THREATS TO CUSTOMERS' SYSTEMS. IN NO EVENT SHALL AVAYA BE LIABLE FOR ANY DAMAGES WHATSOEVER ARISING OUT OF OR IN CONNECTION WITH THE INFORMATION OR RECOMMENDED ACTIONS PROVIDED HEREIN, INCLUDING DIRECT, INDIRECT, INCIDENTAL, STATUTORY, CONSEQUENTIAL DAMAGES, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF AVAYA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

THE INFORMATION PROVIDED HERE DOES NOT AFFECT THE SUPPORT AGREEMENTS IN PLACE FOR AVAYA PRODUCTS. SUPPORT FOR AVAYA PRODUCTS CONTINUES TO BE EXECUTED AS PER EXISTING AGREEMENTS WITH AVAYA.

6. Revision History:

V 1.0 - October 22, 2012 - Initial Statement issued.
V 2.0 - March 26, 2013 - Changed Experience Portal affected versions and actions.
V 3.0 - October 15, 2013 - Changed IP Office SE actions and advisory status to final.

Send information regarding any discovered security problems with Avaya products to either the contact noted in the product's documentation or securityalerts@avaya.com.

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