Avaya IP Office one-X Portal Remote Code Execution Vulnerability (ZDI-CAN-1688)

Original Release Date: March 13, 2014
Last Revised: April 16, 2014
Number: ASA-2014-110
Risk Level: High
Advisory Version: 2.0
Advisory Status: Final

1. Overview:

Avaya IP Office one-X Portal is a server application that allows IP Office users to control their phone and various telephony settings through a web browser.

Vulnerabilities exist in IP Office one-X Portal which could potentially allow an unauthenticated attacker to execute arbitrary code.

Avaya would like to thank HP's Zero Day Initiative (ZDI) for responsibly providing this vulnerability reported by Andrea Micalizzi aka rgod. ZDI has disclosed this vulnerability under the name ZDI-14-056. A listing of disclosed vulnerabilities by ZDI can be found on their Published Advisories page.

2. Avaya System Products with the affected one-X Portal application installed:

Product: Affected Version(s): Risk Level: Actions:
Avaya IP Office 8.x, 9.0 including SP1 High Upgrade to 9.0 SP2 or later.

Recommended Actions for System Products:
Avaya strongly recommends following networking and security best practices by implementing firewalls, ACLs, physical security or other appropriate access restrictions. Though Avaya believes such restrictions should always be in place, risk to Avaya products and the surrounding network from this potential vulnerability may be mitigated by ensuring these practices are implemented until such time as an Avaya provided product update or the recommended Avaya action is applied. Further restrictions as deemed necessary based on the customer's security policies may be required during this interim period, but the System Product operating system or application should not be modified unless the change is approved by Avaya. Making changes that are not approved may void the Avaya product service contract.

Mitigating Factors:

When determining risk, Avaya takes into account many factors as outlined by Avaya's Security Vulnerability Classification Policy. The following table describes factors that mitigate the risk of specific vulnerabilities for affected Avaya products:

Vulnerability Mitigating Factors
ZDI-CAN-1688 This is a Medium risk due to the potential for execution of arbitrary code loaded under the context of a low privileged process.

3. Additional Information:

Additional information may also be available via the Avaya support website and through your Avaya account representative. Please contact your Avaya product support representative, or dial 1-800-242-2121, with any questions.

4. Disclaimer:

ALL INFORMATION IS BELIEVED TO BE CORRECT AT THE TIME OF PUBLICATION AND IS PROVIDED "AS IS". AVAYA INC., ON BEHALF ITSELF AND ITS SUBSIDIARIES AND AFFILIATES (HEREINAFTER COLLECTIVELY REFERRED TO AS "AVAYA"), DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND FURTHERMORE, AVAYA MAKES NO REPRESENTATIONS OR WARRANTIES THAT THE STEPS RECOMMENDED WILL ELIMINATE SECURITY OR VIRUS THREATS TO CUSTOMERS' SYSTEMS. IN NO EVENT SHALL AVAYA BE LIABLE FOR ANY DAMAGES WHATSOEVER ARISING OUT OF OR IN CONNECTION WITH THE INFORMATION OR RECOMMENDED ACTIONS PROVIDED HEREIN, INCLUDING DIRECT, INDIRECT, INCIDENTAL, STATUTORY, CONSEQUENTIAL DAMAGES, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF AVAYA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

THE INFORMATION PROVIDED HERE DOES NOT AFFECT THE SUPPORT AGREEMENTS IN PLACE FOR AVAYA PRODUCTS. SUPPORT FOR AVAYA PRODUCTS CONTINUES TO BE EXECUTED AS PER EXISTING AGREEMENTS WITH AVAYA.

5. Revision History:

V 1.0 - March 13, 2014 - Initial Statement issued.
V 2.0 - April 16, 2014 - Updated the ZDI vulnerability name and link.

Avaya customers or Business Partners should report any security issues found with Avaya products via the standard support process.
Independent security researchers can contact Avaya at securityalerts@avaya.com.

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