openldap security update (RHSA-2014-0206)

Original Release Date: March 28, 2014
Last Revised: August 21, 2015
Number: ASA-2014-128
Risk Level: Low
Advisory Version: 4.0
Advisory Status: Final

1. Overview:

OpenLDAP is an open source suite of Lightweight Directory Access Protocol (LDAP) applications and development tools. LDAP is a set of protocols used to access and maintain distributed directory information services over an IP network. The openldap package contains configuration files, libraries, and documentation for OpenLDAP.

A denial of service flaw was found in the way the OpenLDAP server daemon (slapd) performed reference counting when using the rwm (rewrite/remap) overlay. A remote attacker able to query the OpenLDAP server could use this flaw to crash the server by immediately unbinding from the server after sending a search request. The Common Vulnerabilities and Exposures project (cve.mitre.org) has assigned the name CVE-2013-4449 to this issue.

More information about these vulnerabilities can be found in the security advisory issued by Red Hat:

2. Avaya System Products using a modified version of RHEL5 with affected packages installed:

Product: Affected Version(s): Risk Level: Actions:
Avaya Aura® Application Enablement Services 5.x thru 6.3.3 Low For 6.3.2 and earlier, upgrade to 6.3.3 and install Security Update Patch 1 or later.
For 6.3.3, install Security Update Patch 1 or later.
Avaya Aura® Application Server 5300:
  • SIP Core
2.x, 3.x None See Mitigating Factors table below.
Avaya IQ 5.0 thru 5.2.5 Low Upgrade to 5.2.6 and install Patch 2 or later.
Avaya Aura® Communication Manager 6.x None See Mitigating Factors table below.
Avaya Communication Server 1000:
  • CS1000E
  • CS1000M
  • CS1000E/CS1000M Signaling Server
6.x, 7.x None See Mitigating Factors table below.
Avaya Aura® Conferencing 7.x None See Mitigating Factors table below.
Avaya Aura® Conferencing Standard Edition 6.x None See Mitigating Factors table below.
Avaya IP Office Application Server 8.x None See Mitigating Factors table below.
Avaya Meeting Exchange 6.x None See Mitigating Factors table below.
Avaya Aura® Messaging 6.x thru 6.3.1 Low Upgrade to 6.3.2 SP2 or later.
Avaya one-X® Client Enablement Services 6.1.x None See Mitigating Factors table below.
Avaya Aura® Presence Services 6.x None See Mitigating Factors table below.
Avaya Proactive Contact 5.x None See Mitigating Factors table below.
Avaya Aura® Session Manager 5.x, 6.x None See Mitigating Factors table below.
Avaya Aura® System Manager 5.x, 6.x None See Mitigating Factors table below.
Avaya Aura® Communication Manager Utility Services 6.x None See Mitigating Factors table below.

Recommended Actions for System Products:
Avaya strongly recommends following networking and security best practices by implementing firewalls, ACLs, physical security or other appropriate access restrictions. Though Avaya believes such restrictions should always be in place, risk to Avaya products and the surrounding network from this potential vulnerability may be mitigated by ensuring these practices are implemented until such time as an Avaya provided product update or the recommended Avaya action is applied. Further restrictions as deemed necessary based on the customer's security policies may be required during this interim period, but the System Product operating system or application should not be modified unless the change is approved by Avaya. Making changes that are not approved may void the Avaya product service contract.

Mitigating Factors:

When determining risk, Avaya takes into account many factors as outlined by Avaya's Security Vulnerability Classification Policy. The following table describes factors that mitigate the risk of specific vulnerabilities for affected Avaya products:

Vulnerability Mitigating Factors
CVE-2013-4449
This is a Low risk for Application Enablement Services and Messaging because rwm overlay is not loaded or used by default.
This is a Low risk for IQ due to the potential for connections from trusted hosts to crash the slapd, which is a non-critical process.
There is no risk for all other products because openldap-servers, which installs slapd, is not installed by default.

3. Avaya Software-Only Products:

Avaya software-only products operate on general-purpose operating systems. Occasionally vulnerabilities may be discovered in the underlying operating system or applications that come with the operating system. These vulnerabilities often do not impact the software-only product directly but may threaten the integrity of the underlying platform.

In the case of this advisory Avaya software-only products are not affected by the vulnerability directly but the underlying Linux platform may be. Customers should determine on which Linux operating system the product was installed and then follow that vendor's guidance.

Product: Actions:
Avaya Aura® Application Enablement Services Depending on the Operating System installed, the affected package may be installed on the underlying Operating System supporting the AES application.
CVLAN Depending on the Operating System installed, the affected package may be installed on the underlying Operating System supporting the CVLAN application.
Avaya Aura® Experience Portal Depending on the Operating System installed, the affected package may be installed on the underlying Operating System supporting the EP application.
Avaya Integrated Management Suite (IMS) Depending on the Operating System installed, the affected package may be installed on the underlying Operating System supporting the IMS application.
Avaya Aura® Presence Services Depending on the Operating System installed, the affected package may be installed on the underlying Operating System supporting the PS application.
Avaya Secure Access Link Gateway Depending on the Operating System installed, the affected package may be installed on the underlying Operating System supporting the SAL Gateway application.

Recommended Actions for Software-Only Products:
In the event that the affected package is installed, Avaya recommends following recommended actions supplied by Red Hat regarding their Enterprise Linux.

4. Additional Information:

Additional information may also be available via the Avaya support website and through your Avaya account representative. Please contact your Avaya product support representative, or dial 1-800-242-2121, with any questions.

5. Disclaimer:

ALL INFORMATION IS BELIEVED TO BE CORRECT AT THE TIME OF PUBLICATION AND IS PROVIDED "AS IS". AVAYA INC., ON BEHALF ITSELF AND ITS SUBSIDIARIES AND AFFILIATES (HEREINAFTER COLLECTIVELY REFERRED TO AS "AVAYA"), DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND FURTHERMORE, AVAYA MAKES NO REPRESENTATIONS OR WARRANTIES THAT THE STEPS RECOMMENDED WILL ELIMINATE SECURITY OR VIRUS THREATS TO CUSTOMERS' SYSTEMS. IN NO EVENT SHALL AVAYA BE LIABLE FOR ANY DAMAGES WHATSOEVER ARISING OUT OF OR IN CONNECTION WITH THE INFORMATION OR RECOMMENDED ACTIONS PROVIDED HEREIN, INCLUDING DIRECT, INDIRECT, INCIDENTAL, STATUTORY, CONSEQUENTIAL DAMAGES, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF AVAYA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

THE INFORMATION PROVIDED HERE DOES NOT AFFECT THE SUPPORT AGREEMENTS IN PLACE FOR AVAYA PRODUCTS. SUPPORT FOR AVAYA PRODUCTS CONTINUES TO BE EXECUTED AS PER EXISTING AGREEMENTS WITH AVAYA.

6. Revision History:

V 1.0 - March 28, 2014 - Initial Statement issued.
V 2.0 - April 21, 2015 - Updated AES and Messaging affected versions and actions.
V 3.0 - June 10, 2015 - Removed System Platform from System Products table as openldap version installed is not provided by Red Hat.
V 4.0 - August 21, 2015 - Updated IQ affected versions and actions, and set advisory status to Final.

Avaya customers or Business Partners should report any security issues found with Avaya products via the standard support process.
Independent security researchers can contact Avaya at securityalerts@avaya.com.

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