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Avaya Aura® Application Enablement Services overview

Avaya Aura® Application Enablement Services (AE Services) is a software platform that leverages the capabilities of Avaya Aura® Communication Manager. AE Services provides an enhanced set of Application Programming Interfaces (APIs), protocols, and web services that expose the functionality of Avaya Communication solutions to corporate application developers, third-party independent software vendors, and system integrators.

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AE Services supports existing Communication Manager standalone implementations and Avaya Aura® Session Manager configurations with Communication Manager as an Access Server. AE Services does not support Communication Manager as a Feature Server.

AE Services runs on a Linux server and is tightly integrated with Communication Manager and Avaya Contact Center solutions. AE Services provides an open platform for supporting existing applications and serves as a catalyst for creating the next generation of applications and business solutions.