ContentsPrint

Supported upgrade paths to Avaya Aura® Release 7.0.1

Table 1. System Manager
From To: Release 7.0.1
Release Offer and Deployment Avaya-provided Virtual Appliance Customer-provided VMWare
6.3.x, 6.2.x, 6.1.x, or 6.0 Service Pack 1 and 2 System Platform
  1. Create a backup of 6.x.

  2. Install Appliance Virtualization Platform.

  3. Deploy Release 7.0 with Solution Deployment Manager client.

  4. Install the Release 7.0.1 feature pack.

  5. Restore the data with data migration utility by using System Manager command line interface or Solution Deployment Manager client.

  1. Create a backup of 6.x with latest System Platform.

  2. Deploy Release 7.0 on the customer-supplied server or VMware infrastructure with Solution Deployment Manager or vCenter.

  3. Install the Release 7.0.1 feature pack.

  4. Restore the data with data migration utility by using System Manager command line interface or Solution Deployment Manager client.

6.3 or 6.2 Virtualized Environment
  1. Create a backup of 6.x

  2. Install the server and Appliance Virtualization Platform

  3. Deploy Release 7.0 with the Solution Deployment Manager client.

  4. Install the Release 7.0.1 feature pack.

  5. Restore the data with data migration utility by using System Manager command line interface.

  1. Create a backup of 6.x

  2. Deploy Release 7.0 on the customer server or VMware infrastructure with Solution Deployment Manager or vCenter.

  3. Install the Release 7.0.1 feature pack.

  4. Restore the data with data migration utility by using System Manager command line interface.

5.2 Appliance
  1. Create a backup of the existing System Manager 5.2 system.

    noteNote

    You can use the back later to restore the system to the original state in disaster recovery.

  2. Export the NRP data.

  3. Install Appliance Virtualization Platform.

  4. Install System Manager Solution Deployment Manager client.

  5. Ensure that the same IP address and hostname as the original System Manager 5.2 server is used.

  6. Import the NRP data.

  1. Create a backup of the existing System Manager 5.2 system.

    noteNote

    You can use the back later to restore the system to the original state in disaster recovery.

  2. Export the NRP data.

  3. Install Appliance Virtualization Platform.

  4. Install System Manager Solution Deployment Manager client or vCenter.

  5. Ensure that the same IP address and hostname as the original System Manager 5.2 server is used.

  6. Import the NRP data.

Release earlier than 5.0   No upgrade or migration. A new System Manager install with day 1 configuration. No upgrade or migration. A new System Manager install with day 1 configuration.
Table 2. Application Enablement Services.

You cannot upgrade Application Enablement Services by using Solution Deployment Manager. You can use Solution Deployment Manager only to deploy Application Enablement Services 7.0 on the new system.

From To: Release 7.0.1
Release Offer and Deployment Avaya-provided Virtual Appliance Customer-provided VMWare Release 7.0.1 Software Only
6.x, 5.2.x, 4.x, or 3.x Software only
  1. Create a backup of Application Enablement Services.

  2. Replace the server if required.

  3. Install Appliance Virtualization Platform.

  4. Deploy Release 7.0 with Solution Deployment Manager

  5. Install the Release 7.0.1 feature pack.

  6. Restore the data.

  1. Create a backup of Application Enablement Services.

  2. Deploy Release 7.0 with vCenter

  3. Install the Release 7.0.1 feature pack.

  4. Restore the data.

  1. Create a backup of Application Enablement Services.

  2. Replace the server if required.

  3. Deploy Release 7.0.

  4. Install the Release 7.0.1 feature pack.

  5. Restore the data.

6.x or 5.2.x
  • System Platform

  • Dell™ PowerEdge™ R610

  • HP ProLiant DL360 G7

  • Dell™ PowerEdge™ R620

  • HP ProLiant DL360p G8

  • The IBM x3550 M2 not supported with Application Enablement Services Release 7.0.1

  1. Create a backup of 6.x or 5.2.x

  2. Replace server if required.

  3. Install Appliance Virtualization Platform

  4. Deploy Release 7.0 with Solution Deployment Manager

  5. Install the Release 7.0.1 feature pack.

  6. Restore the data.

  1. Create a backup of 6.x.

  2. Deploy Release 7.0 on the customer-supplied server or VMware infrastructure with vCenter.

  3. Install the Release 7.0.1 feature pack.

  4. Restore the data.

  1. Create a backup of 6.x or 5.2.x.

  2. Replace server if required.

  3. Install Release 7.0

  4. Install the Release 7.0.1 feature pack.

  5. Restore the data.

6.x Virtualized Environment
  1. Create a backup of 6.x.

  2. Install server if required.

  3. Install Appliance Virtualization Platform.

  4. Deploy Release 7.0 with Solution Deployment Manager

  5. Install the Release 7.0.1 feature pack.

  6. Restore the data.

  1. Create a backup of 6.x.

  2. Deploy Release 7.0 with vCenter

  3. Install the Release 7.0.1 feature pack.

  4. Restore the data.

  1. Create a backup of 6.x.

  2. Install server if required.

  3. Install Release 7.0

  4. Install the Release 7.0.1 feature pack.

  5. Restore the data.

6.x
  • Non-System Platform

  • Bundled server

  • S8510 not supported with Application Enablement Services Release 7.0.1

  1. Create a backup of 6.x.

  2. Replace server.

  3. Install Appliance Virtualization Platform

  4. Deploy Release 7.0.1 with Solution Deployment Manager

  5. Restore the data.

  1. Create a backup of 5.2.x.

  2. Deploy Release 7.0 on customer-supplied server or VMware infrastructure with vCenter

  3. Install the Release 7.0.1 feature pack.

  4. Restore the data.

  1. Create a backup of 6.x.

  2. Replace the server.

  3. Install Release 7.0

  4. Install the Release 7.0.1 feature pack.

  5. Restore the data.

5.2.x
  • Non-System Platform

  • Bundled server

  • S8500C or S8510

  1. Create a backup of 5.2.x.

  2. Install Appliance Virtualization Platform.

  3. Deploy Release 7.0 with Solution Deployment Manager

  4. Install the Release 7.0.1 feature pack.

  5. Restore the data

  1. Create a backup of 5.2.x.

  2. Deploy Release 7.0 on customer-supplied server or Vmware infrastructure with vCenter

  3. Install the Release 7.0.1 feature pack.

  4. Restore the data

  1. Upgrade to 6.3.

  2. Create a backup of 6.x

  3. Replace the server.

  4. Install Linux operating system 6.5.

  5. Install Release 7.0.

  6. Install the Release 7.0.1 feature pack.

  7. Restore the data.

4.x or 3.x
  • Bundled server S8500B, S8500C.

  • S8510

  • IBM x3550 M2 not supported with Application Enablement Services Release 7.0.1

  1. Upgrade to 6.3.3.

  2. Create a backup of 6.3.3.

  3. Replace the server.

  4. Install Appliance Virtualization Platform.

  5. Deploy Release 7.0 with Solution Deployment Manager

  6. Install the Release 7.0.1 feature pack.

  7. Restore the data.

  1. Upgrade to 6.3.3.

  2. Create a backup of 6.3.3.

  3. Deploy Release 7.0 on customer-supplied server or Vmware infrastructure with vCenter

  4. Install the Release 7.0.1 feature pack.

  5. Restore the data.

  1. Upgrade to 6.3.3.

  2. Create a backup of 6.3.3.

  3. Replace the server.

  4. Install Linux operating system 6.5.

  5. Install Release 7.0.

  6. Install the Release 7.0.1 feature pack.

  7. Restore the data.

Table 3. Communication Manager
From To: Release 7.0.1
Release Offer and Deployment Avaya-provided Virtual Appliance Customer-provided VMWare
6.3.x, 6.2.x, or 6.0.1
  • System Platform

  • Dell™ PowerEdge™ R610

  • HP ProLiant DL360 G7

  • Dell™ PowerEdge™ R620

  • HP ProLiant DL360p G8

  • S8300D

  • S8300E from Communication Manager 6.3.6

  1. Create a backup of 6.x.

  2. Install Appliance Virtualization Platform.

  3. Perform the upgrade from Solution Deployment Manager.

  1. Create a backup of 6.x.

  2. Perform the upgrade from with Solution Deployment Manager.

6.3.x, 6.2.x, or 6.0.1 System Platform on unsupported servers. For example, S8800 and S8510.
  1. Create a backup of 6.x.

  2. Install the new server.

  3. Install Appliance Virtualization Platform.

  4. Deploy Release 7.0 with Solution Deployment Manager

  5. Install the Release 7.0.1 feature pack.

  6. Restore the data.

  1. Create a backup of 6.x.

  2. Deploy Release 7.0 on the customer-supplied server or VMware infrastructure with Solution Deployment Manager or vCenter

  3. Install the Release 7.0.1 feature pack.

  4. Restore the data.

6.3.x, 6.2.x, or 6.0.1 Virtualized Environment
  1. Create a backup of 6.3.x.

  2. Install the new supported server and Appliance Virtualization Platform.

  3. Deploy Release 7.0 with Solution Deployment Manager.

  4. Install the Release 7.0.1 feature pack.

  5. Restore the data.

  1. Create a backup of 6.x.

  2. Deploy Release 7.0 with Solution Deployment Manager or vCenter

  3. Install the Release 7.0.1 feature pack.

  4. Restore the data.

5.2.1 Appliance
  1. Create a backup of 6.x.

  2. Install Appliance Virtualization Platform.

  3. Perform Upgrade with Solution Deployment Manager.

  1. Create a backup of 6.x.

  2. Install Appliance Virtualization Platform.

  3. Perform Upgrade with Solution Deployment Manager.

Release earlier than 5.0 any
  1. Create a backup of 6.3.x.

  2. Install new supported server and virtualization platform.

  3. Deploy Release 7.0 with Solution Deployment Manager.

  4. Install the Release 7.0.1 feature pack.

  5. Restore the data.

  1. Create a backup of 6.3.x.

  2. Install new supported server and virtualization platform.

  3. Deploy Release 7.0with Solution Deployment Manager.

  4. Install the Release 7.0.1 feature pack.

  5. Restore the data.

Table 4. Communication Manager Messaging
From To: Release 7.0.1
Release Offer and Deployment Avaya-provided Virtual Appliance Customer-provided VMWare
6.3 System Platform embedded with Communication Manager 6.3
  1. Create a backup of 6.x.

  2. Install Appliance Virtualization Platform.

  3. Perform Upgrade with Solution Deployment Manager.

  4. Restore the Communication Manager Messaging data.

  1. Create a backup of 6.x.

  2. Deploy Release 7.0 onto customer server or VMware infrastructure with Solution Deployment Manager or vCenter.

  3. Install the Release 7.0.1 feature pack.

  4. Restore the data.

6.3 Virtualized Environment
  1. Create a backup of 6.3.x.

  2. Install new supported server and virtualization platform

  3. Deploy Release 7.0 with Solution Deployment Manager.

  4. Install the Release 7.0.1 feature pack.

  5. Restore the data.

  1. Create a backup of 6.x.

  2. Deploy Release 7.0 with Solution Deployment Manager or vCenter.

  3. Install the Release 7.0.1 feature pack.

  4. Restore the data.

Table 5. Session Manager
From To: Release 7.0.1
Release Offer and Deployment Avaya-provided Virtual Appliance Customer-provided VMWare
6.3, 6.2, 6.1, or 6.0
  • Appliance

  • Dell™ PowerEdge™ R610

  • HP ProLiant DL360 G7

  • Dell™ PowerEdge™ R620, or HP ProLiant DL360p G8

  1. Create a backup of 6.x.

  2. Install Appliance Virtualization Platform.

  3. Perform Upgrade with Solution Deployment Manager.

  1. Create a backup of 6.x.

  2. Deploy Release 7.0 onto customer server or VMware infrastructure with Solution Deployment Manager or vCenter.

  3. Install the Release 7.0.1 feature pack.

  4. Restore the data.

6.3, 6.2, 6.1, or 6.0 Appliance— older servers
  1. Create a backup of 6.x.

  2. Install server.

  3. Install Appliance Virtualization Platform.

  4. Perform Upgrade with Solution Deployment Manager.

  1. Create a backup of 6.x.

  2. Deploy Release 7.0 onto customer server or VMware infrastructure with Solution Deployment Manageror vCenter

  3. Install the Release 7.0.1 feature pack.

  4. Restore the data.

6.3 or 6.2 Virtualized Environment
  1. Create a backup of 6.x.

  2. Install server.

  3. Install Appliance Virtualization Platform.

  4. Deploy Release 7.0 with Solution Deployment Manager.

  5. Install the Release 7.0.1 feature pack.

  6. Restore the data.

  1. Create a backup of 6.x.

  2. Deploy Release 7.0 with Solution Deployment Manager or vCenter.

  3. Restore the data.

5.2 Appliance on unsupported servers
  • Create a backup of 6.3.x

  • Install Appliance Virtualization Platform

  1. Upgrade to 6.3.x, then Deploy Release 7.0 to customer provided VE through Solution Deployment Manager or vCenter.

  2. Install the Release 7.0.1 feature pack.

  3. Restore the data.

Release earlier than 5.0 Appliance on unsupported servers
  1. Create a backup of 6.x.

  2. Install server.

  3. Install Appliance Virtualization Platform.

  4. Restore the data.

  1. Upgrade to 6.3.x.

  2. Deploy Release 7.0onto customer server or VMware infrastructure with Solution Deployment Manager or vCenter.

  3. Install the Release 7.0.1 feature pack.

  4. Restore the data.

Table 6. Presence Services
From To: Release 7.0.1
Release Offer and Deployment Avaya-provided Virtual Appliance Customer-provided VMWare
6.2.6 with the latest service pack or 6.2.5
  • System Platform

  • Dell™ PowerEdge™ R610

  • HP ProLiant DL360 G7

  • Dell™ PowerEdge™ R620

  • HP ProLiant DL360p G8

  1. Create a backup of 6.x.

  2. Install Appliance Virtualization Platform.

  3. Install Avaya Breeze™ OVA using Solution Deployment Manager.

  4. Install Presence Services onto Avaya Breeze™

  5. Replicate data from System Manager.

  1. Create a backup of 6.x.

  2. Deploy Avaya Breeze™ onto customer server or VMware infrastructure with Solution Deployment Manager or vCenter.

  3. Install Presence Services onto Avaya Breeze™.

  4. Replicate data from System Manager.

6.2.6 or 6.2.5 Software only
  1. Create a backup of 6.x.

  2. Install the server.

  3. Install Appliance Virtualization Platform.

  4. Install Avaya Breeze™ OVA using Solution Deployment Manager.

  5. Install Presence Services onto Avaya Breeze™

  6. Replicate data from System Manager.

  1. Create a backup of 6.x.

  2. Deploy Avaya Breeze™ onto customer server/VMware infrastructure with Solution Deployment Manager or vCenter.

  3. Install Presence Services onto Avaya Breeze™, replicate data from System Manager.

6.2.6 or 6.2.5 Virtualized Environment
  1. Create a backup of 6.x.

  2. Install the server.

  3. Install Appliance Virtualization Platform.

  4. Install Avaya Breeze™ OVA using Solution Deployment Manager.

  5. Install Avaya Breeze™ OVA using Solution Deployment Manager.

  6. Install Presence Services onto Avaya Breeze™

  7. Replicate data from System Manager.

  1. Create a backup of 6.x.

  2. Deploy Avaya Breeze™ onto customer server or VMware infrastructure with Solution Deployment Manager or vCenter.

  3. Install Presence Services onto Avaya Breeze™.

  4. Replicate data from System Manager.

Release earlier than 6.2.5 System Platform Upgrade to 6.2.4, then follow the process for 6.2.4 Upgrade to 6.2.4, then follow process for 6.2.4
Release earlier than 6.2.5 Software Only Upgrade to 6.2.4, then follow process for 6.2.4 Upgrade to 6.2.4, then follow process for 6.2.4
Table 7. Utility Services
From To: Release 7.0.1
Release Offer and Deployment Avaya-provided Virtual Appliance Customer-provided VMWare
6.2 or 6.3 System Platform
  1. Create a backup of 6.x.

  2. Install server if needed.

  3. Install Appliance Virtualization Platform, deploy US OVA with Solution Deployment Manager client.

  4. Restore the data.

  5. Rehost licenses.

  1. Create a backup of 6.x.

  2. Deploy US Release 7.0 OVA onto customer server or VMware infrastructure with Solution Deployment Manager or vCenter.

  3. Install the Release 7.0.1 feature pack.

  4. Restore the data.

6.2 or 6.3 Virtualized Environment
  1. Create a backup of 6.x.

  2. Install Server Install Appliance Virtualization Platform.

  3. Deploy US OVA with Solution Deployment Manager client.

  4. Restore the data.

  5. Rehost licenses.

  1. Create a backup of 6.x.

  2. Deploy US Release 7.0 OVA onto customer server or VMware infrastructure with Solution Deployment Manager or vCenter.

  3. Install the Release 7.0.1 feature pack.

  4. Restore the data.

Table 8. WebLM
From To: Release 7.0.1
Release Offer and Deployment Avaya-provided Virtual Appliance Customer-provided VMWare
6.2.x System Platform
  1. Create a backup of 6.2.x.

  2. Install server if needed.

  3. Install Appliance Virtualization Platform.

  4. Deploy WebLM Release 7.0 OVA with Solution Deployment Manager client.

  5. Install the Release 7.0.1 feature pack.

  6. Restore the data.

  7. Rehost licenses.

  1. Create a backup of 6.2.x.

  2. Deploy WebLM Release 7.0 OVA onto customer server or VMware infrastructure with Solution Deployment Manager or vCenter.

  3. Install the Release 7.0.1 feature pack.

  4. Restore the data.

  5. Rehost licenses.

6.2.x or 6.3.0 Virtualized Environment
  1. Create a backup of 6.2.x or 6.3.

  2. Install server.

  3. Install Appliance Virtualization Platform

  4. Deploy WebLM Release 7.0 OVA with Solution Deployment Manager client.

  5. Install the Release 7.0.1 feature pack.

  6. Restore the data.

  7. Rehost licenses.

  1. Create a backup of 6.2.x or 6.3.

  2. Deploy WebLM Release 7.0 OVA onto customer server or VMware infrastructure with Solution Deployment Manager or vCenter.

  3. Install the Release 7.0.1 feature pack.

  4. Restore the data.

  5. Rehost licenses.

Release earlier than 6.0 System Platform, standalone WebLM deployed with adopting products.
  1. Create a backup of pre 6.x.

  2. Install the server.

  3. Install Appliance Virtualization Platform.

  4. Restore the data.

  5. Rehost licenses.

  6. Update logs and usage history configurations, if they were changed from default values.

  1. Create a backup of pre 6.x.

  2. Deploy WebLM Release 7.0 OVA onto customer's server or VMware infrastructure with Solution Deployment Manageror vCenter.

  3. Install the Release 7.0.1 feature pack.

  4. Restore the data.

  5. Rehost licenses.

  6. Update logs and usage history configurations if they were changed from default values.