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Migrating duplex Communication Manager on a different server

Before you begin

Prepare duplex Communication Manager for migration.

For more information, see Preparing duplex Communication Manager for migration.

Procedure

  1. Start the upgrade for the standby Communication Manager:
    1. On the System Manager web console, click Services > Solution Deployment Manager.
    2. In the left navigation pane, click Upgrade Management.
    3. Perform refresh, analyze, download the entitled version, analyze, and run the preupgrade check for the standby Communication Manager server.

      After the second analyze operation, the status column displays Ready for Upgrade.

    4. Select the standby Communication Manager or System Platform, and click Upgrade Actions > Upgrade/Update.
    5. On the Upgrade Configuration page, click Edit.
    6. Schedule the upgrade of the standby Communication Manager.
    7. Check the job status for upgrade job.

      The system upgrades the standby Communication Manager to 7.0, and restores the data on the Communication Manager 7.0 system.

  2. Configure the newly upgraded standby Communication Manager server by performing the following:
    1. Log on to the software management interface of the standby Communication Manager.
    2. On Communication Manager Release 7.0.1, click Administration > Server (Maintenance) > Server Configuration, and configure the following parameters:
      • Network Configuration

      • Duplication Parameters

      • Server role

    3. To release the server busy out state, from the command line interface of the standby Communication Manager, type server -r.
  3. To busy out the server, from the active Communication Manager command line interface, type server -if.
  4. Verify that all elements associated with Communication Manager, such as TN Boards, media gateways, and media modules gets registered with the new active server and the calls get processed with the new active server.
  5. Start the upgrade for the Communication Manager that was earlier active:
    1. On the System Manager web console, click Services > Solution Deployment Manager.
    2. In the left navigation pane, click Upgrade Management.
    3. Perform refresh, analyze, download the entitled version, analyze, and run the preupgrade check for the Communication Manager server.

      After the second analyze operation, the status column displays Ready for Upgrade.

    4. Select the active Communication Manager or System Platform, and click Upgrade Actions > Upgrade/Update.
    5. On the Upgrade Configuration page, click Edit.
    6. Schedule the upgrade of the active Communication Manager.
    7. Check the job status for upgrade job.

      The system upgrades the active Communication Manager to 7.0, and restores the data on the Communication Manager 7.0 system, and installs the Release 7.0.1 feature pack.

  6. Configure the newly upgraded active Communication Manager server by performing the following:
    1. Log on to the software management interface of the active Communication Manager.
    2. On Communication Manager Release 7.0.1, click Administration > Server (Maintenance) > Server Configuration, and configure the following parameters:
      • Network Configuration

      • Duplication Parameters

      • Server role

    3. To release the server busy out state, from the command line interface of the standby Communication Manager, type server -r.

      The standby server becomes active because no duplication link is available between the active Communication Manager and the new standby Communication Manager.

    4. To interchange the roles of standby and active Communication Manager servers, from the command line interface of the active Communication Manager server, type server -i.

      The standby server becomes the main Communication Manager server, and starts processing calls.