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Upgrading Session Manager or Branch Session Manager from Release 6.x to 7.0 and later

About this task

Use the procedure to upgrade Session Manager or Branch Session Manager to 7.0 and later.

To upgrade Session Manager by using Solution Deployment Manager, you must have System Manager 7.0 or later.

For information about upgrading Session Manager by using the SDM client when System Manager is unavailable, see Upgrading and Migrating Avaya Aura® applications to Release 7.0.1 from System Manager.

Before you begin

Procedure

  1. On the System Manager web console, click Services > Solution Deployment Manager.
  2. In the left navigation pane, click Upgrade Management.
  3. Select the Session Manager application to upgrade.
  4. Click Upgrade Actions > Upgrade/Update.

    The system displays the Upgrade Configuration page.

  5. To view the devices associated with the application that you want to upgrade, perform the following:
    1. Click Details and review the dependent devices.
    2. Click Done.
  6. To continue with upgrade when the recommended checks fail during the preupgrade check, select the Override preupgrade check check box.
    noteNote

    For Branch Session Manager, the system displays the three check boxes: Utility Server, Branch Session Manager, and LSP. You need to select one check box at a time and select the Override preupgrade check check box.

  7. To provide the upgrade configuration details, click Edit.
    noteNote

    For Branch Session Manager, perform this step for Utility Services, Branch Session Manager, and remote survivable server, separately.

  8. On the Edit Upgrade Configuration page, you must add the following:
    • In Service/Feature Pack for auto-install after migration, provide the patch file.

      The system automatically installs the patch file after the upgrade.

    • To upgrade on the same server:

      • Select ESXI host as Same Box.

      • In Existing Administrative User, type the customer login name.

      • In Existing Administrative Password, type the customer login password.

      • Click Pre-populate Data.

        The system populates the data of the IP Address, Short Hostname, Network Domain, Netmask, Default gateway, DNS server(s), Timezone, NTP server(s), Login Name, Enter Customer Account Password, Primary System Manager IP, and Enrollment Password fields.

      • In the Flexi Footprint field, select the footprint based on the user requirement.

    • To upgrade on a different server:

      • Select the ESXi host IP address of the different server and the data store.

      • Click Schedule.

    noteNote

    For Branch Session Manager, perform this step for Utility Services, Branch Session Manager, and LSP, separately.

  9. Ensure that the Configuration Status field displays .

    If the field displays , review the information on the Edit Upgrade Configuration page.

  10. Click Save.
  11. On the Upgrade Configuration page, click Upgrade.
  12. On the Job Schedule page, click one of the following:
    • Run Immediately: To perform the job.

    • Schedule later: To perform the job at a scheduled time.

  13. Click Schedule.
  14. Perform these steps, only when you are upgrading Session Manager or Branch Session Manager on the same server. On the Upgrade Management page, the status of the Release Status and Last Action Status fields changes to pause state.
    1. Install Appliance Virtualization Platform.
    2. Add the ESXi host using the System Manager VM Management page.
    3. To continue with the upgrade, click Upgrade Actions > Resume.
    4. On the Resume Configuration page, select the ESXi host IP address and the data store.
    5. Click Edit under the Network Configuration column. On the Network Configuration page, select the network parameters, and click Done.
    6. Click Schedule.
  15. On the Upgrade Management page, click .

    The Last Action column displays Upgrade, and the Last Action Status column displays .

  16. To view the upgrade status, perform the following:
    1. In the navigation pane, click Upgrade Job Status.
    2. In Job Type, click Upgrade.
    3. Click the upgrade job that you want to view.
  17. For upgrades on the same server, do the following:
    1. Install the Appliance Virtualization Platform host.
    2. From the VM Management page, add the Appliance Virtualization Platform host.
    3. To continue with the upgrade, click Upgrade Actions > Resume.
    4. On the Resume Configuration page, select the target Appliance Virtualization Platform host and the datastore.
    5. Continue with the upgrade process.

Next Steps

Verify that the upgrade of Session Manager or Branch Session Manager is successful.

noteNote

After upgrading Session Manager or Branch Session Manager, if the status of VMware Tools is Running (Out-of-date), then log in to vSphere client, right-click on the virtual machine, select Guest, and click Install/Upgrade VMware Tools.