A SQL injection vulnerability in the WebUI component of IP Office Contact Center could allow an authenticated attacker to retrieve or alter sensitive data related to other users on the system. This issue has been assigned CVE-2019-7001.
Avaya would like to thank Eddie Tan of the Wizlynx Group for finding and reporting this issue.
For assessment and severity classification details refer to Section 3 of Avaya's Product Vulnerability Response Policy.
The "Resolution" column will be updated as fixes are made available. Please reference the "Information" column for any additional information regarding the affected product.
|Avaya IP Office||9.x, 10.0 thru 10.1.2.2 with SP2||For 9.x, upgrade to 10.1.2.2 with SP2 and apply patch: IPOCC10.1.2.2.5-11204.1908
For 10.0 thru 10.1.2.2, apply SP2 and patch: IPOCC10.1.2.2.5-11204.1908
|Download the patch via PLDS from the IP Office Contact Center product website, release 10.1.x, on Avaya Support. For further details see PSN005385u.|
Recommended Actions for Products:
Avaya strongly recommends following networking and security best practices by implementing firewalls, ACLs, physical security or other appropriate access restrictions. Though Avaya believes such restrictions should always be in place, risk to Avaya products and the surrounding network from this potential vulnerability may be mitigated by ensuring these practices are implemented until such time as an Avaya provided product update or the recommended Avaya action is applied. Further restrictions as deemed necessary based on the customer's security policies may be required during this interim period, but the System Product operating system or application should not be modified unless the change is approved by Avaya. Making changes that are not approved may void the Avaya product service contract.
Avaya uses the Common Vulnerability Scoring System version 3
(CVSSv3) base score and metrics as reported by the vendor for the affected component(s) or by the National Institute of Standards and Technology in the National Vulnerability Database. In some cases, such as where CVSS information is not available from the vendor or NIST, Avaya will calculate the CVSSv3 base score and metrics. Customers are encouraged to calculate the Temporal and Environmental CVSSv3 scores to determine how the vulnerability could affect their specific implementation or environment. For more information on CVSS and how the score is calculated, see
Common Vulnerability Scoring System v3.0: Specification Document.
|Vulnerability||CVSSv3 Base Score||CVSSv3 Metrics|
Additional information may also be available via the Avaya support website and through your Avaya account representative. Please contact your Avaya product support representative, or dial 1-800-242-2121, with any questions.
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V 1.0 - April 3, 2019 - Initial Statement issued.
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