Avaya products provide Unified, Contact Center, VoIP, Cloud and Edge communications for customers.
IP Office Platform provides a single, stackable, scalable small business communications system that grows with your business easily and cost-effectively.
A vulnerability was discovered in the web interface component of IP Office that could potentially allow an unauthenticated user to gain access to sensitive information. This issue has been assigned Common Vulnerabilities and Exposures (cve.mitre.org) identifier CVE-2019-7005.
Avaya would like to thank Derek Keith from Exchange Communications Installations Limited for reporting this issue.
For assessment and severity classification details refer to Section 3 of Avaya's Product Vulnerability Response Policy.
The "Resolution" column will be updated as fixes are made available. Please reference the "Information" column for any additional information regarding the affected product.
|Avaya IP Office||10.0 through 10.1.0.7, 11.0 through 22.214.171.124||For 10.x, upgrade to 10.1 Service Pack 8 or later.
For 11.x, upgrade to 11.0 Feature Pack 4 Service Pack 3 or later.
Recommended Actions for Products:
Avaya strongly recommends following networking and security best practices by implementing firewalls, ACLs, physical security or other appropriate access restrictions. Though Avaya believes such restrictions should always be in place, risk to Avaya products and the surrounding network from this potential vulnerability may be mitigated by ensuring these practices are implemented until such time as an Avaya provided product update or the recommended Avaya action is applied. Further restrictions as deemed necessary based on the customer's security policies may be required during this interim period, but the System Product operating system or application should not be modified unless the change is approved by Avaya. Making changes that are not approved may void the Avaya product service contract.
Avaya uses the Common Vulnerability Scoring System version 3
(CVSSv3) base score and metrics as reported by the vendor for the affected component(s) or by the National Institute of Standards and Technology in the National Vulnerability Database. In some cases, such as where CVSS information is not available from the vendor or NIST, Avaya will calculate the CVSSv3 base score and metrics. Customers are encouraged to calculate the Temporal and Environmental CVSSv3 scores to determine how the vulnerability could affect their specific implementation or environment. For more information on CVSS and how the score is calculated, see
Common Vulnerability Scoring System v3.0: Specification Document.
|Vulnerability||CVSSv3 Base Score||CVSSv3 Metrics|
Additional information may also be available via the Avaya support website and through your Avaya account representative. Please contact your Avaya product support representative, or dial 1-800-242-2121, with any questions.
ALL INFORMATION IS BELIEVED TO BE CORRECT AT THE TIME OF PUBLICATION, IS PROVIDED "AS IS", AND IS APPLICABLE ONLY TO PRODUCT VERSIONS ELIGIBLE FOR MANUFACTURER SUPPORT IN ACCORDANCE WITH AVAYA PRODUCT LIFE CYCLE POLICY. AVAYA INC., ON BEHALF ITSELF AND ITS SUBSIDIARIES AND AFFILIATES (HEREINAFTER COLLECTIVELY REFERRED TO AS "AVAYA"), DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND FURTHERMORE, AVAYA MAKES NO REPRESENTATIONS OR WARRANTIES THAT THE STEPS RECOMMENDED WILL ELIMINATE SECURITY OR VIRUS THREATS TO CUSTOMERS' SYSTEMS. IN NO EVENT SHALL AVAYA BE LIABLE FOR ANY DAMAGES WHATSOEVER ARISING OUT OF OR IN CONNECTION WITH THE INFORMATION OR RECOMMENDED ACTIONS PROVIDED HEREIN, INCLUDING DIRECT, INDIRECT, INCIDENTAL, STATUTORY, CONSEQUENTIAL DAMAGES, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF AVAYA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
THE INFORMATION PROVIDED HERE DOES NOT AFFECT THE SUPPORT AGREEMENTS IN PLACE FOR AVAYA PRODUCTS. SUPPORT FOR AVAYA PRODUCTS CONTINUES TO BE EXECUTED AS PER EXISTING AGREEMENTS WITH AVAYA.
V 1.0 - August 7, 2020 - Initial Statement issued.
Avaya customers or Business Partners should report any security issues found with Avaya products via the standard support process.
Independent security researchers can contact Avaya at firstname.lastname@example.org.
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