Unauthenticated file access via CM web server

Original Release Date: October 8, 2008
Last Revised: October 8, 2008
Number: ASA-2008-394
Risk Level: Low
Advisory Version: 1.0
Advisory Status: Interim

1. Overview:

Unauthenticated users of the Communication Manager web interface can retrieve information or files which they would otherwise not have access to.

Avaya would like to thank VoIPshield for reporting this issue. The notice from VoIPshield can be found at:

2. Avaya System Products using the Communication Manager Web Interface:

Product: Affected Version(s): Risk Level: Actions:
Avaya Communication Manager CM3.1.x, CM4.0.3, CM5.x Low See recommended actions below.  This issue will be addressed in accordance with Avaya's Product Security Vulnerability Response Policy

Recommended Actions:
For all vulnerable system products, Avaya recommends that customers restrict local and network access to the server. This restriction should be enforced through the use of physical security, firewalls, ACLs, VPNs, and other generally-accepted networking practices until such time as an update becomes available and can be installed.

3. Additional Information:

Additional information may also be available via the Avaya support website and through your Avaya account representative. Please contact your Avaya product support representative, or dial 1-800-242-2121, with any questions.

4. Disclaimer:

ALL INFORMATION IS BELIEVED TO BE CORRECT AT THE TIME OF PUBLICATION AND IS PROVIDED "AS IS". AVAYA INC., ON BEHALF ITSELF AND ITS SUBSIDIARIES AND AFFILIATES (HEREINAFTER COLLECTIVELY REFERRED TO AS "AVAYA"), DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND FURTHERMORE, AVAYA MAKES NO REPRESENTATIONS OR WARRANTIES THAT THE STEPS RECOMMENDED WILL ELIMINATE SECURITY OR VIRUS THREATS TO CUSTOMERS' SYSTEMS. IN NO EVENT SHALL AVAYA BE LIABLE FOR ANY DAMAGES WHATSOEVER ARISING OUT OF OR IN CONNECTION WITH THE INFORMATION OR RECOMMENDED ACTIONS PROVIDED HEREIN, INCLUDING DIRECT, INDIRECT, INCIDENTAL, STATUTORY, CONSEQUENTIAL DAMAGES, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF AVAYA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

THE INFORMATION PROVIDED HERE DOES NOT AFFECT THE SUPPORT AGREEMENTS IN PLACE FOR AVAYA PRODUCTS. SUPPORT FOR AVAYA PRODUCTS CONTINUES TO BE EXECUTED AS PER EXISTING AGREEMENTS WITH AVAYA.

5. Revision History:

V 1.0 - October 8, 2008 - Initial Statement issued.

Send information regarding any discovered security problems with Avaya products to either the contact noted in the product's documentation or securityalerts@avaya.com.

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