Microsoft issued a security bulletin which contained security advisory MS09-004. This security update resolves a vulnerability that could allow remote code execution if untrusted users access an affected system or if a SQL injection attack occurs to an affected system. The Common Vulnerabilities and Exposures project (cve.mitre.org) has assigned the name CVE-2008-5416 to this issue. A description of the vulnerability may be found at:
Certain Avaya products utilize Microsoft Operating Systems and may be affected by this vulnerability.
No Avaya system products are vulnerable, as Microsoft SQL Server is not installed by default.
Avaya software-only products operate on general-purpose operating systems. Occasionally vulnerabilities may be discovered in the underlying operating system or applications that come with the operating system. These vulnerabilities often do not impact the software-only product directly but may threaten the integrity of the underlying platform.
In the case of this advisory Avaya software-only products are not affected by the vulnerability directly but the underlying Microsoft Windows platform may be. For affected Microsoft Operating Systems, Microsoft recommends installing patches. Detailed instructions for patching the Operating System are given by Microsoft at the following link:
|Avaya Agent Access||All Versions|
|Avaya Basic Call Management System Reporting Desktop - client||All Versions|
|Avaya Basic Call Management System Reporting Desktop - server||All Versions|
|Avaya Call Management Server (CMS) Supervisor||All Versions|
|Avaya CallVisor ASAI LAN (CVLAN) Client||All Versions|
|Avaya Computer Telephony||All Versions|
|Avaya Contact Center Express (ACCE)||All Versions|
|Avaya Customer Interaction Express (CIE)||All Versions|
|Avaya Enterprise Manager||All Versions|
|Avaya Integrated Management||All Versions|
|Avaya Interaction Center (IC)||All Versions|
|Avaya Interaction Center (IC) - Voice Quick Start||All Versions|
|Avaya IP Agent||All Versions|
|Avaya IP Softphone||All Versions|
|Avaya Modular Messaging||All Versions|
|Avaya Network Reporting||All Versions|
|Avaya OctelAccess(r) Server||All Versions|
|Avaya OctelDesignerTM||All Versions|
|Avaya Operational Analyst||All Versions|
|Avaya Outbound Contact Management||All Versions|
|Avaya Speech Access||All Versions|
|Avaya Unified Communication Center (UCC)||All Versions|
|Avaya Unified Messenger (r)||All Versions|
|Avaya Visual Messenger TM||All Versions|
|Avaya Visual Vector Client||All Versions|
|Avaya VPNmanagerTM Console||All Versions|
|Avaya Web Messenger||All Versions|
Avaya recommends that customers install the security update as provided via Microsoft Windows update.
Additional information may also be available via the Avaya support website and through your Avaya account representative. Please contact your Avaya product support representative, or dial 1-800-242-2121, with any questions.
ALL INFORMATION IS BELIEVED TO BE CORRECT AT THE TIME OF PUBLICATION AND IS PROVIDED "AS IS". AVAYA INC., ON BEHALF ITSELF AND ITS SUBSIDIARIES AND AFFILIATES (HEREINAFTER COLLECTIVELY REFERRED TO AS "AVAYA"), DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND FURTHERMORE, AVAYA MAKES NO REPRESENTATIONS OR WARRANTIES THAT THE STEPS RECOMMENDED WILL ELIMINATE SECURITY OR VIRUS THREATS TO CUSTOMERS' SYSTEMS. IN NO EVENT SHALL AVAYA BE LIABLE FOR ANY DAMAGES WHATSOEVER ARISING OUT OF OR IN CONNECTION WITH THE INFORMATION OR RECOMMENDED ACTIONS PROVIDED HEREIN, INCLUDING DIRECT, INDIRECT, INCIDENTAL, STATUTORY, CONSEQUENTIAL DAMAGES, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF AVAYA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
THE INFORMATION PROVIDED HERE DOES NOT AFFECT THE SUPPORT AGREEMENTS IN PLACE FOR AVAYA PRODUCTS. SUPPORT FOR AVAYA PRODUCTS CONTINUES TO BE EXECUTED AS PER EXISTING AGREEMENTS WITH AVAYA.
V 1.0 - February 12, 2009 - Initial Statement issued.
Send information regarding any discovered security problems with Avaya products to either the contact noted in the product's documentation or firstname.lastname@example.org.
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